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Original topic:

Samarttags2 not compatible with Note 20 5G

(Topic created: 11-04-2024 07:13 AM)
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LukaTilly
Asteroid
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Galaxy Note Phones
Hi,
 
Just purchased a SmartTag2 and I'm trying yo connect to my Note20 5g and I'm having troubles. It tell me there was an "error". Not sure if I'm doing something wrong. Please help. Getting ready to leave for Vegas on Thursday Nov 7th. The error code below. 
 
image
 
 
 
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Srb79
Galaxy
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Galaxy Note Phones
It will not work with note 20,it doesn't support uwb

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Robin621k
Honored Contributor
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Galaxy Note Phones
Go to settings, connections, make sure UWB is toggled on!1730735918855.jpg
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LukaTilly
Asteroid
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Galaxy Note Phones
I don't have that option in setting, connections.1730736045469_1730736045461_0.jpg
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Robin621k
Honored Contributor
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Galaxy Note Phones
If you don't have that setting, it will not work. Samsung smart tags only work with UWB.

The Note 20 doesn't have UWB, only the Note 20 U.
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Srb79
Galaxy
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Galaxy Note Phones
It will not work with note 20,it doesn't support uwb
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