Hello there folks! When it comes to the Note 7, I wanted to pass along some information.
There have been a small number of reported issues with the Note7 battery which represent a tiny fraction of the high volume of devices that we have sold. After a thorough investigation, we have launched a U.S. Product Exchange Program for Note7 owners. We encourage you to take advantage of the U.S. Product Exchange Program. You can choose to exchange your device for a new Note 7, Galaxy S7 or a Galaxy S7edge.
Carriers are helping out those that bought direct from them. If you bought from another store you can always talk to your place of purchase. If bought straight from our website then please call 1-800-SAMSUNG and we can help out directly from there.
@cari How about our pre-order Note 7 guys?I pre-order at 7/8 and still no any information came from samsung.We need waiting for you guys finish the replacement then care my earlier pre-order? Or cancel the pre-order to buy iPhone 7?
i returned my note7 and patiently waiting for samsung to re-release the note7 again. If you purchase the iphone 6s...i mean the iphone 7... you will be making a huge mistake! in my non biased opinion. the iphone 7 does not even compare to the note7. its still behind on technology. iphone7 has no wireless charging, no amoled display, no spen, no iris scanner, NO HEADPHONE JACK, no fast charge, no expandable storage...im not a fan boy of any brand i actually have a iphone 6s right now. im a fan of technology, and samsung has the best technology right now. if i were you i would bite the bullet and wait for samsung to recover from this note 7 problem. just relax, take a deep breath and think about how small your problems are compared to other peoples lives out there. the world is not going to end just because you do not have the note7 in hand already. lol.
I agree that we are only talking about a phone here! People have gotten too involved in cell phones and cannot live without the newest and greatest phone! I am returning my phone and will find something else. It looks like the phone will go through an official recall which will move the replacement phones out even longer!
I think not. This just posted on the Samsung site today.
The U.S. governement is involved now and the replacements will have to be approved. Still think they are on the way?
There is no Note 7 at this point. They've been recalled. Features don't matter if you can't use the phone. Samsung is offering their worst phone as a replacement. Compare those features to the iPhone because that's the only phone you're allowed to use until government approves the replacements.