Original topic:

Samsung Note 9 - Green Screen

(Topic created: 07-26-2021 03:04 AM)
userMF4HV3CgvB
Astronaut
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Galaxy Note Phones

Hi,

I got an update last month and all of a sudden my screen got green and flickering. I have not dropped my phone and I am dead sure this has to do with the software. My phone is not in warranty what am I supposed to do?

Is samsung going to fix this or not?

2 Replies
space_pro
Astronaut
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Galaxy Note Phones
Do you have Samsung Care+? Sounds like your whole display has been been damaged. Do you have any crack in screen?
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Blue7
Red Giant
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Galaxy Note Phones

which carrier and what's the current software version? about phone > software info > last 4 characters of build number

does it have the same behavior in safe mode? 

submit an error report on samsung members app > + button > error report if you think it's a software issue

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