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‎08-26-2019 06:55 PM in
Galaxy Note PhonesAnybody know how to get the samsung cloud activated? My note 10 plus unlocked has the app and option to enable but my verizon galaxy note 10 5g doesn't.
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‎08-26-2019 08:17 PM in
Galaxy Note PhonesHi @T3XAS214
Hope you are doing well. Unfortunately Verizon doesn't allow Samsung cloud, to be able to run in their device, as they have disabled it on their devices. So there is no option to enable Samsung Cloud backup in Verizon Samsung Devices. So that's why it in in your unlocked device but not on Verizon Carrier device.
NBI
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‎08-26-2019 07:02 PM in
Galaxy Note PhonesDid you try going into Settings > Accounts and backup > Samsung Cloud?
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‎08-26-2019 08:17 PM in
Galaxy Note PhonesHi @T3XAS214
Hope you are doing well. Unfortunately Verizon doesn't allow Samsung cloud, to be able to run in their device, as they have disabled it on their devices. So there is no option to enable Samsung Cloud backup in Verizon Samsung Devices. So that's why it in in your unlocked device but not on Verizon Carrier device.
NBI
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.