I backed up data to samsung cloud on my former galaxy J3 prime. I have been trying to retrieve them on my new galaxy A2 core but I can't access cloud.
What should I do?
Go to Solution.
Hey there @Samsung_Love2,
Try giving this article here a shot. I hope this helps.
I need more information to help you. Why can't you access cloud? Can't find it in settings? Trouble logging in?
I can't find it in settings. The only backup account in the settings is google drive
I got them all back.