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userhx3ADpRT4v
Constellation

Samsung native music player m4a glitch

So upgraded to Note 10 plus 5G. Found there has been an issue playing m4a files through samsungs music app. Plays glitch sounds but other apps play the files fine. Disappointed to see this is an ongoing issue and has not been fixed. Especially when ive paid over £1000 for a phone. Unfortunate to see that Samsung has not helped resolve this issue or even acknowledge it. 

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Samsung native music player m4a glitch

Hey, give using a third-party app to play the files a shot.

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Honored Contributor

Re: Samsung native music player m4a glitch


@userhx3ADpRT4v wrote:

So upgraded to Note 10 plus 5G. Found there has been an issue playing m4a files through samsungs music app. Plays glitch sounds but other apps play the files fine. Disappointed to see this is an ongoing issue and has not been fixed. Especially when ive paid over £1000 for a phone. Unfortunate to see that Samsung has not helped resolve this issue or even acknowledge it. 


If other apps play this time of file properly, then go to Galaxy Store, search for Samsung Music and rate the app by leaving feedback there


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