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Samsung note 10 lite and smart tags

(Topic created on: 6/4/21 10:39 AM)
userRB6gcyPwa9
Constellation
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Galaxy Note Phones

Hi, i have 3 smart tags attached to my Samsung note 10 lite. My question is if i lose my bag with the tag attached, will i be notified if a Samsung user who has a samsung phone, without the smart things app installed be able to send me a notification, or will the notification be sent only by a Samsung phone who is using the smart things app and is signed in? Older samsung phones with android 7 and below don’t support the smart tag. Can anyone clarify, please? Recently, i tested my tag by sending it with my wife who is a iphone user and the tag was only updated once a galaxy device spotted it, that was after an hour.

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SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

This message is sent through the SmartThings App, so a Samsung phone with the app installed would indeed be required. I apologize for any inconveniences this may cause. 


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