Original topic:

Screen Discoloring

(Topic created: 10-07-2021 11:53 AM)
useraxfvqrXAcQ
Astronaut
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Galaxy Note Phones

I thought after 8 year of relationship with Samsung M I will receive a proper response from company and I still have a hope,

 

my note 9 mobile suddenly lose his colour and I reached at service center they only suggested to change the display but when I search on Internet most of users have Same issue but no resolution please do needful or I have to switch other company.

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

I understand how frustrating this is. Here is an article with the troubleshooting for green screen issues. https://www.technipages.com/why-is-my-android-screen-green-how-do-i-fix-it If restarting the phone or doing a complete factory reset does not correct the screen, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or you can contact customer support by calling 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.



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