Original topic:

Screen burn in

(Topic created: 04-22-2019 03:24 AM)
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mikki11574
Asteroid
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Galaxy Note Phones

Has anyone had this happen to their Note 9?

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Hello, Screen burn in is very disappointing. Unfortunately, this is not covered under the warranty.

You can check the Play Store for third-party apps that help the appearance of the screen burn. 

However, to completely correct the issue, it does require service. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location 

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 

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SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Hello, Screen burn in is very disappointing. Unfortunately, this is not covered under the warranty.

You can check the Play Store for third-party apps that help the appearance of the screen burn. 

However, to completely correct the issue, it does require service. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location 

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 
userKc5r6URoQu
Constellation
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Galaxy Note Phones

My note 8 just started exhibiting screen burn-in last month.

It's like c'mon Samsung, these products are pushing $800-1000 plus!

Support is hit or miss for the most part.

What did you end up doing?

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MrZell
Black Hole
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Galaxy Note Phones

Hello.

You can always take the device to a local repair technician.
 

You can locate the nearest service center by visiting: https://www.samsung.com/us/support/service/


 

Hope this finds you well!

^SamsungZell

 

 

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