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‎01-06-2021
07:56 PM
(Last edited
‎01-07-2021
07:13 AM
by
SamsungAdam
) in
I've tried each of the suggestions including yours twice. Any other ideas before I do a factory reset which I really dread doing? Thank you! I have a Note 10+ if that matters, but I don't see anything regarding this device and this issue.
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‎01-08-2021 09:35 PM in
Galaxy Note Phones- Mark as New
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‎01-06-2021
07:56 PM
(Last edited
‎01-07-2021
07:14 AM
by
SamsungAdam
) in
Sorry i meant to reply to the mod.
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‎01-08-2021 09:35 PM in
Galaxy Note Phones
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‎01-07-2021 07:16 AM in
Galaxy Note PhonesAre you able to open the camera app at all?
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‎01-07-2021 08:53 AM in
Galaxy Note Phones
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‎01-07-2021 08:57 AM in
Galaxy Note PhonesAre you able to click the gear in the top left corner?
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‎01-07-2021 09:54 AM in
Galaxy Note Phones
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‎01-07-2021 10:12 AM in
Galaxy Note PhonesGive this a try: go to settings > apps > camera > before clicking on camera click on the gear on the right hand side > scroll to the bottom and click on reset settings > then tap on reset
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‎01-07-2021 11:54 AM (Last edited ‎01-07-2021 11:56 AM ) in
Galaxy Note PhonesNo joy. I even did what you suggested and reset the cache before trying to open the camera app. I appreciate your help!
EDIT: I even tried using a different camera app and it says it can't use the camera.

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‎01-07-2021 11:59 AM in
Galaxy Note PhonesThank you for that information. I would recommend a software reflash. Can you please provide me with your full model number and IMEI in a private message: http://bit.ly/2JH2rq2
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