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Software Not Updating

(Topic created: 01-19-2021 09:50 AM)
deathswoon23
Asteroid
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Galaxy Note Phones

My software is severely out of date on my Note 9. It says I am on Android 8.1, yet when I check for software updates in my settings, it says it is up to date. I spoke to an AT&T representative, who informed me they would send a force update, which never happened.  Does anyone have any suggestions as to what I should do next to try to get the updates on my software?

10 Replies
TatManJ
Cosmic Ray
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Galaxy Note Phones
usually when you have a forced update from what I'm told its a temporary fix a motherboard problem causes updates not to download from what I was told
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