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Takes Over

All of a sudden when I download any app from Goggle Play on my Samsung Note 9, it installs and completely rearranges everything. It chances my folders and creates a totally different home page on it's on. Then I have to work hard to get it uninstalled because it blocks that option by graying it out. This has happened twice with different apps. I finally managed to uninstall them and then everything is back to normal. Am I missing something here? The only solution right now is to not install any app.

Samsung Moderator
Samsung Moderator

Re: Takes Over

I would recommend trying to download the app while your device is in safe mode. This will allow us to rule out any interference from a third party app.

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