I have samsung note 10+ and have replaced the phone twice for the same reason!!!! My 3rd phone started doing the same thing on and off after a couple of months. Today it's not going away! Saw similar messages on other models as well, but no responses from Samsung!!!
Mr. Samsung...I love my phone but can't put up with this anymore! Publish the fix soon and don't push me towards iphone!!
have you tried reporting the issue to Samsung Members app to see what they have to say about the issue?
honestly curious, as well as curious as to where you live since the phone is 'too cold'