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Constellation

Text app won't receive messages from one person.

Weirdest thing.... I have tried to use the Samsung text app but had to stop b/c i can't receive my husband's texts.  They won't come through (his # seems to be the only one that I can't receive) on my phone.  I have switched between text apps, I have switched phones - had a note 9 and I now use the new note 20 ultra, did the typical fixes and nothing works.  I want to use the samsung text app b/c I have a galaxy watch and it's the only text app that syncs with the phone for the watch. 
13 REPLIES 13
Constellation

Re: Text app won't receive messages from one person.

I am having the same issue
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Constellation

Re: Re: Text app won't receive messages from one person.

for some messages or all your messages?
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Constellation

Re: Re: Re: Text app won't receive messages from one person.

I can send messages, I can't receive and messages from anyone using the rcs Google message.
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Astronaut

Re: Text app won't receive messages from one person.

I get texts from everyone. cannot receive verification text from banking & fb apps
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Constellation

Re: Re: Text app won't receive messages from one person.

I had that problem but my service provider has some sort of block on my profile. once they removed it, I was good. Now since the Sprint integration, I am unable to send msgs to people in my contacts that were Sprint customers.
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Samsung Moderator
Samsung Moderator

Re: Re: Text app won't receive messages from one person.

I would recommend reaching out to your carrier for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Astronaut

Re: Text app won't receive messages from one person.

@userju. I hope your husband's number is not in blocked list somehow?
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Constellation

Re: Re: Text app won't receive messages from one person.

it's not. I double checked. I get his messages using the Google texting app but not when I use the samsung messaging app.
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Astronaut

Re: Re: Re: Text app won't receive messages from one person.

Did you try deleting him in contacts and then add back in?
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