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Original topic:

UNABLE TO DECRYPT SD CARD restricted by security policy

(Topic created: 11-01-2019 04:28 PM)
Manny0219
Asteroid
Options
Galaxy Note Phones

I have a note 9 AT&T and with a 256 gb sd card samsung.. i had this problem that my sd card was not being mounted on the phone unless i encrypted. I went ahead and did the encryption process and now im not able to decrypt my sd card due security policies, i dont want to encrypt my sd card i want to use it has before. My security policies are up to date, im i missing something?

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Solution
thatchris
Constellation
Options
Galaxy Note Phones

Do you have any work email accounts on your phone? Those can include security policies such as this.

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Manny0219
Asteroid
Options
Galaxy Note Phones

@thaychris that was it... give this man a cookie.. appreciate it.. delete the work email and voila!!

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Shaddyb
Astronaut
Options
Galaxy Note Phones
I am unable to decrypt my sd card on the phone that I encrypted it on. "Decrypt SD Card" option is disabled for me to click on after several attempts. I used the new phone to decrypt it, I got "sd card has been encrypted on other phone ........". Please what do I do? It's really frustrating.
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