I have a Galaxy Note 8 phone and inadvertently changed the security sign-on to "password." The phone now wants a password to access it, but it never asked me to create a password, so I'm locked out. Is there a workaround to unlock my phone without losing my data? I have not backed up the phone, so I can't factory reset, then reload my data! I also never set up an account with Samsung Findmyphone, so I can't unlock that way either.
A local cell-phone repair facility couldn't help me, and Samsung's on-line Chat option suggested I send the phone in with receipt, but the phone was given to me by a family member, so I don't have a receipt.
I'm aware there are some software programs available for sale tools that may be able to do this, but of the two I've looked, one can't unlock my particular Samsung phone model number (SM-N950U) and the other suggested they could, but I'd lose my data just like a factory reset?
Any thoughts or suggestions??
Okay, I downloaded SmartSwitch, then connected the phone, but a prompt comes up and states, "Your phone is locked. Please enter the password to start download." Of course my entire issue is I don't have a password? I'll continue trying. I also don't understand you comment to, "boot my phone into download mode." How is this accomplished. <My phone normally just comes up to the sign page, where I would typically swipe to find my home page. Not sure how to boot up any other way?
You can sign into your Samsung account from the computer and go to conned devices or devices that can access and go see if you can access your devices linked app for find my mobile, sign in and see if you can turn it on so you can use that service for remote access.
Yes, I downloaded SmartSwith to my PC, then was eventually able to get my phone in download mode. SmartSwitch prompted me to "connect my device," but then a prompt suggests "Failed to connect device. Disconnect and try again."
The phone looks good, as it is in Download mode, but I'm thinking because the phone is locked the download is being interrupted. I'll try again using my laptop instead of desktop PC to see if it's the computer itself???
Thanks again for whatever other thoughts you may have.