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Original topic:

Vibration won't work!

(Topic created on: 12/22/20 11:49 AM)
YellowPoptart
Astronaut
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Galaxy Note Phones
My vibration won't work anymore, not on calls, notifications, keyboard, or games. I've already tried messing with the vibration settings, I turned them off and on again. I also went on safe mode, but my vibration still wasn't working. Is my vibration motor broken?
4 Replies
users1oyKL3wiv
Constellation
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Galaxy Note Phones
having the same issue since the update
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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Can you confirm what type of device you are using?

 

What is the current software version are you running?

 

Have you attempted to wipe the system cache partition on your device recently?

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight yes, them, and press the Bixby / Power key to select.
  8. When the wipe cache partition is complete, the Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.
YellowPoptart
Astronaut
Options
Galaxy Note Phones
I'm on note 10 plus with android 10, oneui 2.5

I've already tried the method listed, still doesn't work.
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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thank you for confirming this.

 

Since you are still experiencing the same symptoms in safe mode and after wiping the system cache partition, I would try fully backing up your device and performing a factory reset. I know this may not be the ideal step to take but this will reset the device to its factory settings.

 

If you are still experiencing the symptoms after a factory reset, I recommend a technician evaluate the device.

 

You have an option to visit a UBreakIFix repair center located closest to you or send the device to our service center.

 

Please let me know how you would like to proceed.

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