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Original topic:

Why am i not receiving text messages?

(Topic created: 05-14-2022 12:20 PM)
userbAJixsJIKo
Constellation
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Galaxy Note Phones

Why am i not receiving text messages,?

 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

I understand how frustrating this can be! This article will provide you with some troubleshooting steps that may help.

https://www.samsung.com/us/support/troubleshooting/TSG01001439

If you are experiencing network service issues with calling, SMS or MMS messages, network signals, mobile data, or hotspots after resetting the device, you may need to contact your carrier.

If you are still unable to receive messages and all other network functions are performing correctly, such as calls, mobile data, etc., then service would be recommended.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 

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2tailswag
Astronaut
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Galaxy Note Phones
I stopped getting my text messages. How do I fix this?
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

I understand how frustrating this can be! This article will provide you with some troubleshooting steps that may help.

https://www.samsung.com/us/support/troubleshooting/TSG01001439

If you are experiencing network service issues with calling, SMS or MMS messages, network signals, mobile data, or hotspots after resetting the device, you may need to contact your carrier.

If you are still unable to receive messages and all other network functions are performing correctly, such as calls, mobile data, etc., then service would be recommended.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 

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