Last week, the wireless charging function on my Galaxy Note 10 plus simply stopped working. I went online and have found multiple places where lots of Galaxy users are experiencing the same issue. I have gone through all the recommendations from YouTube and discussion boards, turning this off and on, resetting this, clearing that, making sure that it's not wireless charger or the charging cable attached to the wireless charger. At one point I got it to work for one night and then it stopped working again the next day. Has anyone heard anything about this from Samsung? It seems to be a pretty common issue.
If the phone will still not charge wirelessly, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in he U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
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