Original topic:

Wireless charging paused

(Topic created: 10-06-2021 10:29 PM)
bugout
Astronaut
Options
Galaxy Note Phones
I have a Galaxy note 10 plus 5g it everytime I try to wireless charge on my wireless charger it says wireless charging paused. I tried everything. Anyone else having this problem?
0 Likes
4 Replies
LongHiker
Samsung Care Ambassador
Options
Galaxy Note Phones

@bugout Do you have a case on your phone? If so, have you tried removing it before trying to wireless charge?

Do you have anything metallic stuck to the back of the phone? This could interfere with wireless charging. 

0 Likes
bugout
Astronaut
Options
Galaxy Note Phones
Yes I do but I took it off and tried it with out the case but still the same thing wireless charging paused. Also no metal.
0 Likes
LongHiker
Samsung Care Ambassador
Options
Galaxy Note Phones

@bugout you could try booting in safe mode and testing wireless charging while in safe mode. This would tell you if a 3rd party app is interrupting wireless charging. 

Also if you have another wireless charger, I would try that. 

0 Likes
bugout
Astronaut
Options
Galaxy Note Phones
Yup I tried that also nothing works. I'm about to get another phone. Thank you for the response
0 Likes