Woke up this morning and all of my data in Samsung Health is reset.

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Constellation

Woke up this morning and all of my data in Samsung Health is reset.

[ Edited ]

Woke up and wanted to check something, but when I got into Health, all data was gone. My account and profile hasn't changed and auto sync is enabled. I downloaded all my data again in settings, but it didn't change anything. 

 

I'm using a note 9 

1 REPLY
Samsung Moderator

Re: Woke up this morning and all of my data in Samsung Health is reset.

@userWtVMZzicf8 I would recommend reaching out to our Samsung Health Support team at 855-795-0509. They will be able to look into your account to try and determine why all of your information is missing.