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02-19-2021 01:01 PM in
Galaxy Note PhonesSolved! Go to Solution.
1 Solution
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03-10-2021 03:36 PM in
Galaxy Note PhonesHello,
If you have any questions or concerns about your Samsung Account, I would recommend reaching out to our Samsung Account team for further assistance. They can be reached directly at 1-855-795-0509.
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02-19-2021 01:36 PM in
Galaxy Note Phonesif you're referring to your Samsung account Password reset: you'll need to go to your Samsung account on the desktop> next click "sign-in" which will take you to the portion where you would go to log-in. instead of attempting to log in> click "find ID or Password" this will take you to the ID or password retrieval process.> after which you'll want to click on "forgot password" you'll need to verify your email address tied to your Samsung account. you can choose to verify your account either by your phone number tied to your Samsung account or through your email.
now if it's for your Gmail account, the process will be similar go to log in then go to forgot password to verify it's your trying to get back in to your Google account.
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03-10-2021 04:46 AM in
Galaxy Note PhonesWhat if you no longer have access to the email or phone number tied to your account? Is there any way that customer support would be able to help you access the account another way, as long as you can prove its your account?
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03-10-2021 10:29 AM in
Galaxy Note Phones
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03-10-2021 03:42 PM in
Galaxy Note PhonesAn Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

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03-10-2021 03:36 PM in
Galaxy Note PhonesHello,
If you have any questions or concerns about your Samsung Account, I would recommend reaching out to our Samsung Account team for further assistance. They can be reached directly at 1-855-795-0509.
