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Original topic:

iTunes music 2021 releases come in distorted

(Topic created: 04-12-2021 02:42 PM)
BigBadBrutalDad
Constellation
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Galaxy Note Phones

Hey guys, I am at my wit's end with this problem. I buy all my music through iTunes and most of the 2021 releases have come in distorted and garbled on my phone. Has anyone else come across this situation?!

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Icy000
Astronaut
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Galaxy Note Phones
I have that audio choppy issue on all music apps (and so does a lot of other members). However putting it in a playlist fixes the problem. That is so odd. Thank you though!! I'll do this with all 2021 purchases till it's fixed

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SamsungQue
Samsung Moderator
Samsung Moderator
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Does this issue only happen with the itunes app?

Have you tried clearing the cache for the app?

Does this issue still persist when your phone is in safe mode?

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Icy000
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I'm having the same issue and can't find any solutions!!! It's driving me crazy and I feel like no one else is having this issue
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BigBadBrutalDad
Constellation
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Icy000 I got you! I found out that the Samsung music app. maybe the cause. I downloaded it from the galaxy store and had to delete it. I went to Google Play and downloaded it there it was a lot better quality for some reason. I have the problem every now and then when I start a 2021 purchase but if I put it in a playlist it works fine there too! Hope this helps.
Solution
Icy000
Astronaut
Options
Galaxy Note Phones
I have that audio choppy issue on all music apps (and so does a lot of other members). However putting it in a playlist fixes the problem. That is so odd. Thank you though!! I'll do this with all 2021 purchases till it's fixed

View solution in context