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Original topic:

not registered on network

(Topic created: 04-08-2021 05:48 AM)
SweetTasha
Comet
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Galaxy Note Phones

Using a galaxyNote10+ for 2+/- years. Started getting message "not registered on network" yesterday 4/7.  I have no idea what changed that might have caused the problem.

TIA.
SweetTasha.

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LongHiker
Epic Samsung Care Ambassador
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Galaxy Note Phones

@SweetTasha 

Contact your carrier. They may have disabled your SIM or account. 

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LongHiker
Epic Samsung Care Ambassador
Options
Galaxy Note Phones

@SweetTasha 

Contact your carrier. They may have disabled your SIM or account. 

SweetTasha
Comet
Options
Galaxy Note Phones

Thanks LongHiker. You are correct, I went to TMobile store and they replaced the SIM card. They say it was related to having had Sprint and it may have been disabled when TMobile bought out Sprint. Perhaps, but that's been quite a while ago...I don't understand why the problem surfaced now. 

Again, thanks for you help. 
SweetTasha.

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