Original topic:

note 20 ultra 5g

(Topic created on: 3/29/21 2:10 PM)
Amro82
Astronaut
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Galaxy Note Phones
hello everyone, I need help please. 5g is note working on my note 20 ultra. I went to tmobile they checked all the settings and everything was fine. but the 5g still not working on my phone. I hope if someone could help me to fix this issue. Thank you so much.

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2 Replies
KnightRalph316
Samsung Care Ambassador
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Galaxy Note Phones

Are you using a new sim card or an older one from a previous device? If not, you would need a new sim card for better 5G service. That's according to T-Mobile themselves.

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YellowPoptart
Astronaut
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Galaxy Note Phones
Maybe the 5g signal is too weak in your area?
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