cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Cosmic Ray

photo gallery can't sync data

I'm only getting a partial sync on my photo gallery when I transferred to new phone.  Stops on a third of my old photos and won't sync the new stuff on my new phone.  I've tried logging out of cloud, restarting and also clearing cache and data.  Same issue continues and I want to have my gallery up to date and also clear space from my phone.  
2 REPLIES 2
Highlighted
Asteroid

Re: photo gallery can't sync data

Hello. Have you tried using Samsung Sync to sync both your phones? The old or new phone does not have to be a Samsung phone, but will help move everything over.
Reply
Loading...
Highlighted
Cosmic Ray

Re: photo gallery can't sync data

yep, I used it to go from old samsung to new but these pics weren't in memory any more but rather backed up to onedrive via the Samsung cloud
Reply
Loading...