almost two months ago, i bought the new note 20 ultra because i thought that it was the best phone in the market. Guss what, i was wrong!
maybe it's a bit faster than other phones, but 3 big issues, the camera is ok but not that great, the battery is the worst ever,after 6 max 7 hours with normal use, not something extreme, you have to recharge it, and the third is that the company promised many things to make us buy that phone and at the end i understood that they where a bunch of liars and nothing else!
And i will give an explanation right away, when the company announched that phone, there was a special offer that with the pre-order we are going to recieve as a gift the buds live .
never got them and when i called they never gave me a reson why, they just told me that the offer is not valid anymore.
I really feel sorry because i thought that it was a company that i could trust, that was my first samsung phone and for sure will be the last.
Man,,,, I was just considering getting one of em since tmobile has an deal rn,, but thats all bad, especially not honoring the gift offer,,, idk,, That sounds like a law suit right there.
Its like creating an insentive, trying get more people to purchase the phone by making them sound more appealing with the gift that comes along with it but, in reality,,, The cake was a lie
Please don't, if you don't want to loose your money...
Never had those issues with Apple or Huawei. Those phones used to work normally and the companies kept their promises according to their offers...
A friend of mine had the note 10 and he was very happy with that phone, that's why I decided to get the new one.
Unfortunately nte 20 ultra has many issues with the battery, if you search it on internet you will understand what i mean, I contacted samsung support but they couldn't do anything...
And for the offer, I pre ordered the phone and I was on time, but still those guys they decided that I can't get it... I thought that i was dealing with a serious company but obviously I was wrong..