I encountered the problem of screen blur and has the color like bluelight filter turning on after updating to android 10 and one ui 2.0. If I stop using for a while and turn on the phone ahain the problem disappeared but after a couple minutes the pproblem happened again
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That's right Samsung will not service the phone if you are not in the country where you bought. They wanted me to ship the phone from Australia to US to get it serviced even outside warranty. Samsung Australia denied even looking at it, as if I took IPhone to their service, worst service centers. I came out and replaced screen at a local multi brand service next door. BTW the only way out of discoloration is screen replacement. No matter how well you looked after your phone you have to "spend" Huge amount of money for screen replacement.
It's really annoying to think that if you are buying a Samsung phone you are not expected to go out of the country.
Just to save you people time.
Note 9 has been flashed to the older version. Way back when the security patch were released. Stock firmware restored.
Going through this pain for months. The issue is related to the light sensor, the screen is perfectly fine. Samsung has just played a very bad role for the stupid staff to cater for Note 9 specifically.
I paid 1250 USD for this device. I just regret i was a die hard fan for samsung. I now understand the point of view of apple. This will be my last samsung device. This is for Samsung in general and Samsung UAE specifically.
I work in the same domain, so it is 100 percent a software glitch which samsung has been hiding and not responding for months.
Shame on you Samsung.
I am still using Note 9, a work around which has fixed the issue temporarily not trying to use the light sensor waking up the screen.
I just really wish i can spread the message as far as i can. So that this message reaches to the top management to understand the future of samsung and specially this note series.
A premuim device for a premium price. Spare yourself of the trouble and never buy from samsung, not worth the money.
Lol the funny part is, i did not care about the money but seriously not replying to a single email to the local store and samsung members.
I have been Samsung note user since Note 2. I upgraded to a new note every year. That's how much I love the Note series. But this Note 9 issue is putting an end to this. Samsung needs to respond to this screen discoloring issue!!! So many people got this issue. If you just ignore the issue, Note 9 is going to be the last phone many people have!!!
Yeah this is going to be my last Samsung phone. I called Samsung many times. I did everything they told me. They said it was a hardware issue and they told me to go to Ubeak Ifix to get my screen replaced. Fortunately, the guy at the store told this is actually software issue, not screen or hardward issue. Replacing the screen won't fix it. How outrageous!!! Seriously I won't give money to a business that is not accoutable for their issues. Bye Samsung!!!