screen mirroring(smart view) won't work

[YellowPoptart]

Whenever I do screen mirroring, wired and wireless, it shows that weird screen, the image above. I don't know how to fix this. I have a Samsung tv and Dex works fine, but somehow screen mirroring doesn't. Help?

[Anonymous]

Make sure the device you are connecting to is updated to the latest software version.

[YellowPoptart]

yep, it is.

[Anonymous]

What specifically "won't work"?

[YellowPoptart]

screen mirroring or smart view.

[Chinedu]

Same issue