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Constellation

themes keeps stopping

Note 10 lite themes keeps stopping, any help this is the 3rd. day for new phone, i re-installed the themes & issue still existing

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: themes keeps stopping

Have you verified the themes are compatible with your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: themes keeps stopping

it cames already installed on the new phone, it's managing the phone themes & ringtones.

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Samsung Moderator
Samsung Moderator

Re: themes keeps stopping

Are you receiving any error messages when the theme stops?

 

I would recommend wiping the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps at try: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Bixby / Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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