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Original topic:

visual voicemail app doesn't show message text

(Topic created: 04-13-2021 10:05 AM)
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SweetTasha
Comet
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Galaxy Note Phones

I recently installed an app call Visual Voicmail. I think it is supposed to show the message in readable text--in additional to hearing the message. Perhaps I'm misunderstanding what the app is expected to do. Or maybe there is a "pro" version. 

I'm using a note10+ phone.

thanks. SweetTasha.

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LongHiker
Legendary Samsung Care Ambassador
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@SweetTasha 

Sorry to disappoint but the Visual Voicemail from Samsung does not convert the message to text. It only provides an audio file. 

userDU1VG0z4ZZ
Constellation
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Galaxy Note Phones
You must have a bug or something b/c it does provide a visual text message also,...for what it's worth...
userBqCI1Ci844
Asteroid
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Galaxy Note Phones
I have the same issue with my Visual Voicemail not being "visual". I have a Samsung Note 20 5G. Do you have the same type of Galaxy as me? How did YOURS to provide an actual visual text message? Very curious.
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MamiiMartinez22
Astronaut
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It did on my s9, you could play it or just read it. Very convenient but when I got this new phone it's not there. The app is but the vm converted to text are not. Same phone company same number
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SweetTasha
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LongHiker, thanks for the info. So much for truth in advertising LOL.

Do you know of an app that does display text?

SweetTasha.

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User_name
Black Hole
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which carrier do you have?

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SweetTasha
Comet
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TMobile (was Sprint before merger)

Thanks. SweetTasha.

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Belaythatorder
Supernova
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If you're on T-mobile you should have their Visual Voice-mail pre-installed. If not you can download it from the Play Store and their is an option for text messages but there is a monthly fee for this "premium" version.
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userBqCI1Ci844
Asteroid
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Galaxy Note Phones
Would you happen to know of a good from the Play Store that WOULD be a good app for Galaxy Note 20 5G that would work via AT&T that could provide a true visual voice mail instead if one that is only called "visual voicemail", but is NOT "visual" in a specific, as a message within the program, in a text, etc? It is only audio for me.
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