Battery drain

[EyeT]

My Samsung Galaxy Ring no longer holds charge. It charges fine but drains completely dead within several hours. 

[crctnhou]

Try resetting the Ring on your phone and update the Samsung Health app.

[EyeT]

Yep I already did that same exact problem still exists

[LongHiker]

@EyeT contact Samsung support. 

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

[EyeT]

Awesome thank you for those links

[EyeT]

Yeah so I already put a ticket in but the life support they want a product label for the Galaxy ring and it was not live it wouldn't transfer me over to a live person unless I provided a product label