JUMP TO SOLUTION Solved

Original topic:

Galaxy Ring - sleeping heart rate

(Topic created: 2 weeks ago)
145 Views
userFdpk2JT7R5
Constellation
Options
Galaxy Ring
Does anyone understand how this works? I've been using the ring for a few weeks now, and somehow it keeps setting my "usual" sleeping heart range (7 day average) significantly below any of the actual readings in the past 7 days. At first I thought it was just that it is a new product but now that it has a few weeks' worth of data it seems it should look different than this - or am I misunderstanding something? 

image


0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy Ring

Thank you for reaching out. I can certainly understand your concern with the numbers for your usual sleeping heart rate range being inaccurate. In order to get the best assistance for this, I would recommend speaking to our Samsung Health team directly: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy Ring

Thank you for reaching out. I can certainly understand your concern with the numbers for your usual sleeping heart rate range being inaccurate. In order to get the best assistance for this, I would recommend speaking to our Samsung Health team directly: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

0 Likes
Reply