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I lost my charging case in my last business trip and since then my ring is just that: a ring! I gave not found any way to buy a new case. Do I have... View Post 
userWtAmjg7012
The cases available on Amazon and also eBay are protective cases only - not able to charge the ring View Post |
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So I got mine last week. It was charged at 100% I looked about 8 hours later and it was down to like 10%. Anybody else notice it View Post 
SamsungModerator1
Hello, Welcome to the Community. We understand the frustration of battery drain when using the Galax... View Post |
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I live in Finland and I am interested in buying the Samsung ring in October 2024. I'll be traveling to the US and I am considering buying it... View Post
SamsungModerator1
Thank you for reaching out. I can certainly understand the importance of compatibility of our device... View Post |
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I have had my Galaxy Ring since 1st Aug. I still have not had accurate results during sleep. This is typically what I get. The black areas is where... View Post 
SamsungModerator1
Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the ... View Post |
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Just received my Galaxy Ring today and already hesistant with the information it is giving me. It shows I took... View Post 
SamsungModerator1
Thank you for reaching out. I can certainly understand your concern with the inaccurate step count. ... View Post |
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Only a few exercise types on the Samsung Health app allow the ring to be used for continuous heart rate collection. I'd like... View Post
SamsungModerator1
Thank you SmushiRot, for your interest in sharing your idea with Samsung. Welcome to the Samsung Com... View Post |
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I just got my ring. I've set it to measure heart rate continuously, still it measures every 10 minutes. I'm not sure why that's... View Post
SamsungModerator1
Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the ... View Post |
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Anyone else having an issue of their ring recording a ridiculously low level at one point at night? Mine recorded levels in the low 70s and if this... View Post 
SamsungJustin
Hello, Debkaz. I would recommend making sure that your ring is fitting properly on your hand. (https... View Post |
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Just got my sizing kit today. My plan was to use the ring on my ring finger so that I don't need to wear 2 rings. I discovered that size 8... View Post
SamsungModerator1
Thank you for reaching out. Based on what you're stating, it sounds like the improper ring size was ... View Post |
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The feature I want the most with the pinch feature: The ability to pinch to unlock Samsung Wallet on my watch without always... View Post
SamsungModerator1
Thank you Robin621k, for your interest in sharing your idea with Samsung. We appreciate your feedbac... View Post |
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The sizing for the rings, are the standard US sizes? How do I know which size to purchase? View Post
SamsungJustin
@betancd is correct. Samsung HIGHLY recommends getting our free sizing kit prior to purchasing the G... View Post |
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So does anyone know if I should wear my Galaxy ring on the same hand as my Galaxy watch? Or if I should have them each on separate hands? is there... View Post
SamsungJustin
Hey There!!! With the ring, you can wear it on any finger or either hand. However, it's ideal to pla... View Post |
