Original topic:

10 note plus keyboard issues

(Topic created on: 1/18/21 3:21 AM)
userL0OeG9vWNB
Asteroid
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Galaxy S Phones
Is anyone having issues with there keyboard randomly freezing.  This just started happening. 
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4 Replies
userL0OeG9vWNB
Asteroid
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Galaxy S Phones
also doesn't want to close
Moose636
Cosmic Ray
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Galaxy S Phones
You want to know the steps to remedy the situation from "Technical Support" (after on hold for 30 mins)? "Turn your phone off and on, that did not work? :astonished_face: Ok no worries do a hard reset....
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Moose636
Cosmic Ray
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Galaxy S Phones
1st power down device, remove the battery for 30 hours and place battery back and restart the device.
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nopen1278
Comet
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Galaxy S Phones
perhaps you can try clearing the cache of the keyboard. if that doesn't work then try cache and data. go to settings->apps. at the top of the your apps section after the dots tap there. choose show system apps. look for samsung keyboard. here you can also force stop it.