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Asteroid

7edge oreo update, messanger issue

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Since oreo update a couple days ago..

I keep getting popups saying ...messanger has stopped,  close app..then...messanger keeps stopping ,close app

 

I can still use it just very annoying pops up over everything im doing..i cleared cache.

 

Any advice or patch coming out to address this?

Thanks

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Asteroid

Re: 7edge oreo update, messanger issue

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Didnt show in safe mode...but i think i misunderstood error message..i thought it was from Samsung's standard messaging app but i updated Facebook messenger and so far so good..thanks for your help and time

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6 REPLIES 6
Asteroid

Re: 7edge oreo update, messanger issue

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Am i the only one? Curious thanks

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Supernova

Re: 7edge oreo update, messanger issue

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@Cyberwolf: Does this occur if the phone is booted into Safe mode? 

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Asteroid

Re: 7edge oreo update, messanger issue

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Not sure haven't tried . How do you do safe mode

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Samsung Moderator
Samsung Moderator

Re: 7edge oreo update, messanger issue

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To use Safe Mode, check out the steps below. 

 

Turn on and use safe mode

  1. Turn the device off.
  2. Press and hold the Power key past the Samsung Galaxy S7 edge screen.
  3. When "SAMSUNG" appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: 7edge oreo update, messanger issue

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Didnt show in safe mode...but i think i misunderstood error message..i thought it was from Samsung's standard messaging app but i updated Facebook messenger and so far so good..thanks for your help and time

View solution in original post

Reply
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Samsung Moderator
Samsung Moderator

Re: 7edge oreo update, messanger issue

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You are very welcome!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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