I've been an owner of an S10+ for about a month now. It fell only one time - not my fault tho - on the floor from a small height and it seemed just fine, no crack, no scratches (this happened after 3-4 days after buying it). Today I left it on my bed for a few minutes. I'm kind of addicted to my phone so it's most of the time in my hands and I'm taking really good care of it. When I took it back to send some messages, I saw a weird curved line on the top part of the right edge. I thought the screen was dirty so I cleaned it, but the line was still there. I have to mention that sun rays were falling over the screen, but the light was poor. The phone never overheated, not even today under that light.
You can see what I am the talking about in the photos below.
Is the glass cracked by any chance? And if so, does the warranty cover the damage? I really hope it does, cause the repair is way too expensive and judging by the price of this phone such an incident shouldn't have happened in such a short period of usage.
Solved! Go to Solution.
If your phone falls under Samsung's warranty I suggest you visit a Samsung store my sister had a screen problem where the pixels were freezing on her note 8 they replaced her screen for free.
oh my gosh! the same exact thing happend to mine after only having it for a month!! I have been treating it like gold, never dropped or got wet. I had to send mine into samsung hopefully they will fix it...what happened with yours?? @minaaraa
Honestly that "damage" is so minimal I wouldn't even worry about it.
As long as your phone works as per usual consider it basic wear and tear.
Phones get scars and stories just like humans.