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userlEyHejnPc1
Constellation

Access photos in samsung cloud from PC

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How to access files, photos etc. in Samsung cloud from PC?

1 SOLUTION

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Lostbytes
Asteroid

Re: Access photos in samsung cloud from PC -- The way to do iot.

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This Solution is incorrect....Samsung should really retrain all of their customer support.

You can access photos and videos from Samsung's cloud storage, by downloading 'PC Gallery' from Samsung thru the windows store.. Then under settings, select 'Use Samsung Cloud' and log into your account.

 

https://www.microsoft.com/en-gb/store/p/pc-gallery/9nblggh4n9r9

 

It literally doesn't seem to be mentioned anywhere by Samsung though.

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151 REPLIES 151
Samsung Moderator
Samsung Moderator

Re: Access photos in samsung cloud from PC

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You wouldn't be able to access the cloud from the PC.  It can only be accessed from compatible Samsung devices.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userlEyHejnPc1
Constellation

Re: Access photos in samsung cloud from PC

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And why is it not possible.. The function is useless if you can't access the files from your computer!?

 

Then why calling it a cloud when its just a very restricted backup?

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userG8A5pQv0w4
Constellation

Re: Access photos in samsung cloud from PC

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Agreed 100%

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userNiMIRcmREz
Asteroid

Re: Access photos in samsung cloud from PC

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100% agree

What's the point of having a useless feature that doesn't viably backup your images. Its takes year to view all our pics of u maxed out 15 gigs. Forever to load 15 gigs of images to even select and download to them for from phone to PC. This is insane.

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user3WNG0N78qm
Constellation

Re: Access photos in samsung cloud from PC

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There are ways that are a tad techie but if you know a true developer then ask them to run a sim Android OS on your computer, log you in, and go through them that way. Some phones also can accept bluetooth mice. But that's way more hit-or-miss.

Agreed though that the service is misnamed.

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userYYS7UVQOnR
Constellation

Re: Access photos in samsung cloud from PC

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Ditto
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user0o25NpEHeL
Astronaut

Re: Access photos in samsung cloud from PC

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I get the message under the title app PC Gallery is not currently available, when go to this app page in Windows Store.

Great.

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userl0HsgNHlpt
Constellation

Re: Access photos in samsung cloud from PC

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try using another country store.  It is a bit cumbersome but .. you need to change your microsoft account settings to other country.. then your pc settings and location.. then your store..  if it does not, you need to run store troubleshooter..  when you do then use USA store. (or colombia ) then search for PC Gallery or Galeria PC . 

 

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usero5QfyQAPSk
Astronaut

Re: Access photos in samsung cloud from PC

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Absolutely agree! It would be nice to login to your Samsung cloud through your PC to make sure everything is syncing perfectly and to be able to access photos etc.
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