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Astronaut

Accessing Backups

I have a Samsung Galaxy S7 and it randomly just shut off with no explaination. I would like to know how it is possible to retreiv my back up data.

 

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Samsung Moderator
Samsung Moderator

Re: Accessing Backups

You can try connecting it to a computer using the cord, however if the phone is dead dead then you might be out of luck. 


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