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04-03-2020 01:40 PM in
Galaxy S PhonesI'm trying to edit a video and add some music to it (from my playlist) but it won't let me. A small window will pop up that says "to use this feature, you need to allow permission in settings".
I allowed the permission to select background music and pretty much all other permissions, unfortunately didn'thelp. Updated the gallery, the video player, even Bixby - nothing solved my problem. Do you have any suggestions what I should do and how to fix this?
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04-04-2020 11:59 AM in
Galaxy S PhonesYes, I have and literally tried all permissions possible for everything - didn't work, however, I found the solution..finally!
I had to compare my phone to my friend's phone (which is Samsung S10 as well) but he didn't have this problem.
So...I had to go to Settings and find the app 'Sound picker' and allow permission to the Storage. It was that simple.
Thank you all for your help! 🙂
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04-03-2020 02:05 PM in
Galaxy S PhonesHi userqAcfXqCtx8,
Navigate to Settings>Privacy>Permission Manager>Storage
Select the app in the list that you’re using to edit your video
Select Allow
If that doesn’t work, you can try to reset all app preferences by navigating to Settings>Apps
Tap the three dots and select Reset App Preferences
I hope this helps!
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04-04-2020 01:52 AM in
Galaxy S PhonesHI Adam and thank you for your suggestion.
I did allow all apps that edit the video to use the storage. When this didn't work, I gave permission for all apps because I thought I'm missing something. This didn't work.
Then I thought that maybe I denied something in the beginning when I bought the phone and I reset all permission - didn't work as well.
Thank you for your help though.
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04-04-2020 07:32 AM in
Galaxy S PhonesThis could be a long shot but have you checked in the music player apps permission to make sure all those are also enabled?
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04-04-2020 11:59 AM in
Galaxy S PhonesYes, I have and literally tried all permissions possible for everything - didn't work, however, I found the solution..finally!
I had to compare my phone to my friend's phone (which is Samsung S10 as well) but he didn't have this problem.
So...I had to go to Settings and find the app 'Sound picker' and allow permission to the Storage. It was that simple.
Thank you all for your help! 🙂
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04-04-2020 12:12 PM in
Galaxy S PhonesAwesome sauce I'm glad it was a pretty easy fix.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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04-04-2020 11:31 PM (Last edited 04-04-2020 11:32 PM ) in
Galaxy S Phones@userqAcfXqCtx8 That worked!! Thank you for posting this solution!! I spent half of my day trying to figure it out! I don't know how you figured it out but I'm glad you shared!
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05-21-2020 05:38 AM in
Galaxy S PhonesSo i did this still it doesn't work ?..
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09-25-2020 01:52 AM in
Galaxy S PhonesOMG - your post saved the day. It took me an hour to locate the "Sound Picker" app - but once I finally did -your suggestion worked ! THANK YOU !!!!!!!! and bless you !
