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Original topic:

All Secure Folder Data lost on Android update

(Topic created on: 12/25/20 1:25 PM)
user2dwAFHSvAU
Astronaut
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Galaxy S Phones

I was so excited to update to Android 11 today. But I never realized the damage it will do. After the update all my secure folder content are not there anymore. Before update it never asked to backup all these, or at least unlock all these. We expect samsung to manage all these during a system update. 

 

Is there any way to get me back my secure folder data? 

 

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user2dwAFHSvAU
Astronaut
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Galaxy S Phones

It appears a system restart solved all the issue. Thank god

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user2dwAFHSvAU
Astronaut
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Galaxy S Phones

It appears a system restart solved all the issue. Thank god

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usercoohRV5muw
Constellation
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Galaxy S Phones

thank you for this, I was so scared for a half-hour, but did get everything back

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SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!

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Blairja
Astronaut
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Galaxy S Phones
but did you loose anything else doing doing the restart
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