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useriRHUEk4dNJ
Asteroid

Annoying "Drag Lock icon to unlock"

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Horrible update.  Now I get "Drag Lock icon to unlock" when I try to watch movies on the S8 phone, or play a game.  Already disabled the stupid Game Launcher, but still not able to get rid of this.  Samsung, how do I get rid of your newest feature.

 

 

1 SOLUTION

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userYIxYmjMxs6
Asteroid

Re: Annoying "Drag Lock icon to unlock"

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So, I believe I finally figured this out, but time will tell. This has been fiercely frustrating.

 

Open your game/movie/media, and swipe UP FROM THE BOTTOM OF THE SCREEN. You will see the Game Tools icon in the bottom left. Click this.

Click on Advanced game features.

Turn Auto screen lock OFF

 

Jesus Christ, Samsung.

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9 REPLIES 9
userYIxYmjMxs6
Asteroid

Re: Annoying "Drag Lock icon to unlock"

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Seriously.

 

How do I remove this DRAG LOCK ICON TO UNLOCK from MY phone?

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userYIxYmjMxs6
Asteroid

Re: Annoying "Drag Lock icon to unlock"

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So, I finally figured it out. Body detection was turned ON by default in this update. The phone will detect when you set it down, and will shortly "soft lock" the screen. To fix:

 

Settings -> Lock Screen -> Smart Lock -> On-Body Detection (Turn this OFF)

Updates should NEVER alter security settings. Ridiculous.

 

EDIT: Nope. Did not fix it. 

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userYIxYmjMxs6
Asteroid

Re: Annoying "Drag Lock icon to unlock"

JUMP TO SOLUTION

So, I believe I finally figured this out, but time will tell. This has been fiercely frustrating.

 

Open your game/movie/media, and swipe UP FROM THE BOTTOM OF THE SCREEN. You will see the Game Tools icon in the bottom left. Click this.

Click on Advanced game features.

Turn Auto screen lock OFF

 

Jesus Christ, Samsung.

Reply
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useriRHUEk4dNJ
Asteroid

Re: Annoying "Drag Lock icon to unlock"

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Confirmed, your instructions work on my S8 Galaxy.   fine hunting. 

 

 

AND WHERE WERE YOU SAMSUNG WHILE YOUR CUSTOMERS FIGURED OUT YOUR PROBLEMS?  

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userpLLrGhvEhv
Astronaut

Re: Annoying "Drag Lock icon to unlock"

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@useriRHUEk4dNJ wrote:

AND WHERE WERE YOU SAMSUNG WHILE YOUR CUSTOMERS FIGURED OUT YOUR PROBLEMS?  


They were busy installing "Game Launcher" on my J5 Pro, even though I did not ask them to! Now I cannot delete the bloody thing off my 'phone even though I do not play any games. Another 19Mb of my device memory wasted by the idiots at Samsung!

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ANDR3S
Constellation

Re: Annoying "Drag Lock icon to unlock"

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@userYIxYmjMxs6 wrote:

So, I believe I finally figured this out, but time will tell. This has been fiercely frustrating.

 

Open your game/movie/media, and swipe UP FROM THE BOTTOM OF THE SCREEN. You will see the Game Tools icon in the bottom left. Click this.

Click on Advanced game features.

Turn Auto screen lock OFF

 

Jesus Christ, Samsung.

 

 

 


This worked for my Note 9 also. Thanks!!!

 

 

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userAksqnqMXyS
Constellation

Re: Annoying "Drag Lock icon to unlock"

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THANK YOU for posting this question!  This "feature" has been driving me insane.  Thanks to the community for figuring it out. You rock. 

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userKKIEPNkC6n
Astronaut

Re: Annoying "Drag Lock icon to unlock"

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Thank you soooooo much. This has been driving me crazy Smiley Happy

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userpflVF561I5
Constellation

Re: Annoying "Drag Lock icon to unlock"

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Press and hold drag lock icon.

Select none. Icon will disappear.

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