Original topic:

Anyone know how to fix this? (phone unable to check for updates)

(Topic created: 11-30-2021 05:40 AM)
RedHood9512
Cosmic Ray
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Galaxy S Phones
 
image
 
I have sm-G975U
Galaxy s10+ 
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7 Replies
Calder-Cay
Honored Contributor
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Galaxy S Phones
Ensure you're on WiFi and connected
RedHood9512
Cosmic Ray
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Galaxy S Phones
I'm connected but it gives me that same message each time. Both wifi and mobile data are on 😕
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Ch_k37
Galaxy
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Galaxy S Phones
Try to reset your network first, then try again..
Tasha84
Asteroid
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Galaxy S Phones
Nope I'm getting the same exact message and I've tried wifi and data. I've had issues since my phone automatically updated about a week ago. I was trying to see if a newer update was out fixing the bugs and now I just get the error message.
RedHood9512
Cosmic Ray
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Galaxy S Phones
Hmm mine seems to have gone away and actually loads for me, has yours been like that since last week?
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Dkayblessed
Astronaut
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Galaxy S Phones
No, not that message. I just repeatedly get network error. I have only been able to run off my home based AT&T Wi-Fi through EarthLink. Thinking of changing carriers after 6 years with Boost. The way that me and family members communicate are through group MMS 'S. I have not been able to send or receive MMS 'S since I got a upgrade in late August and it is almost December and still being told that AT&T has not released towers for Boost Customers. I was told that AT&T had signed a contract for September 1st to release their towers for use.
RedHood9512
Cosmic Ray
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Galaxy S Phones
Have you had any improvement or still nothing?
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