Original topic:

App download error

(Topic created on: 7/29/19 12:56 PM)
Samsung_cwpb4sQ
Astronaut
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Galaxy S Phones

Hi I keep getting this error message whenever I try to download certain Apps from the Google Store. " THIS APP NOT AVAILABLE IN YOUR COUNTRY

Please help anyone.

Thanks

1 Solution


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Solution
Bs2209
Asteroid
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Galaxy S Phones

Have you tried a factory data reset

View solution in context

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SamsungZell
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Can you please provide me with the model code for your device?


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Samsung_cwpb4sQ
Astronaut
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Galaxy S Phones

SM-G975U1

Thanks

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Bs2209
Asteroid
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Galaxy S Phones

What country are you using this phone in

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Bs2209
Asteroid
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Galaxy S Phones

And where did you buy it

Samsung_cwpb4sQ
Astronaut
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Galaxy S Phones

BEST BUY, unlocked brand new.

Can you believe I went there this afternoon and they had no idea what to do.

Cheers

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Bs2209
Asteroid
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Galaxy S Phones

What apps are you trying to download that it's giving you this error

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Samsung_cwpb4sQ
Astronaut
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Galaxy S Phones

BANK OF AMERICA. Mostly US based Apps so far wont download.

Best Regards

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Bs2209
Asteroid
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Galaxy S Phones

Have you tried contacting Bank of America Tech Support it might be an issue on their side

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Bs2209
Asteroid
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Galaxy S Phones

Another possibility is you might have a virus or the country listed in the settings menu is incorrect I'm not a 100% certain about that last one

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