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Aug 2020 Update: "Messages" voice to text problem.

(Topic created on: 8/14/20 5:29 PM)
usert3DgsB1xLF
Asteroid
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Galaxy S Phones

A few days ago my S9+ was updated.  I soon noticed the Messages app was different: new icons on bottom, etc.  Main difference I've noticed is the voice to text has changed radically for the worse.  Every text I compose has at least two to three errors - it misunderstands me FAR more than the previous version.  Worse yet, it no longer has the select correct feature where you can highlight an error and it gives you a dropdown of possible corrections.  Now you have to go to text, navigate to the error and type in the correction.  Someone really didn't think this "upgrade?" through.

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CLF
Samsung Care Ambassador
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Galaxy S Phones

Hey, 

@usert3DgsB1xLF

I always wipe the system cache partition after a system update even if I don't notice any issues. 

If you haven't already done so you might try opening system settings, apps, show system apps, and use the search option for Samsung Voice input. Open it and select storage. Clear the cache files and check the results. If that doesn't help go back, clear the data and check the results.

Best regards, 

CLF 

 

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31 Replies
userm0hQnHe7IC
Constellation
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Galaxy S Phones

Same experience. This is a mess.

userrT4l7Hh1NT
Constellation
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Galaxy S Phones

I have the S8 and have had problems with my internet connections & sometimes my phone works, then most of the time it doesn't.  I'm getting tired of putting in ##72786# just to be able to use my phone (had to do that 7x one day, boss couldn't reach me & I got chewed out!) Is there a fix for this? Phone was working fine before this update.

software update version: G950USQU7DTG2

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usert3DgsB1xLF
Asteroid
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Galaxy S Phones

I've experienced none of these issues since the referenced update.  So can't help here.

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JohnLoose
Supernova
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Galaxy S Phones

@usert3DgsB1xLF 

Lotta threads on this one recommend trying out a different voice typcing options like Google Voice Typing.

 

Follow these steps: Go to Settings >> General management >> Language and input >> On-screen keyboard >> Manage keyboards >> Samsung voice input >> Turn this OFF!

 

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Anonymous
Not applicable
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Galaxy S Phones

"Follow these steps: Go to Settings >> General management >> Language and input >> On-screen keyboard >> Manage keyboards >> Samsung voice input >> Turn this OFF!"

 

This doesn't work.   Well it does until you reboot your phone then its back to Samsung voice texting.  My wife just bought the new s20 and it has the exact same issue where you can fix it with the above steps but as soon as you reboot it its back do the Samsung voice texting.

Blueridge
Cosmic Ray
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Galaxy S Phones

It worked!

I dont see how to mark it solution though.

SamsungJam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

We're glad that you're up and running!  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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lala1
Constellation
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Galaxy S Phones
I have the same problem. I have turned of samsung and bixby but the phone reverts back after a couple of days.
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SamsungQue
Samsung Moderator
Samsung Moderator
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Have you tried any of the troubleshooting steps mentioned previously in the thread?

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