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Bixby won't set reminders

(Topic created on: 3/27/18 5:01 AM)
Udi9
Halo
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Galaxy S Phones

I've updated the Reminder app today (ver 1.4.01.4), and now Bixby won't set reminders.

 

It seems that the voice input is recognized, something like "Hi Bixby, remind me to buy fruit tomorrow at 14:00pm", but there's no voice feedback and when I open the Reminder app I can see that a new blank reminder was created.

I've tried to restart my phone, disable and re-enable both Bixby and the Reminder app but unfortunately nothing worked :(

 

Has anyone experienced that behavior?

Anything I can do to fix it?

 

 

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1 Solution


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Udi9
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I found a solution!

Thanks to forum member @Heisenberg who managed to find this solution on the other thread.

 

Open Settings>>Apps

Scroll down to Reminder and tap it

Tap the 3 dots on the top right corner and Uninstall Updates.

You might need to reconfigure the app like you do on a new phone, before using it.

don't forget to backup all of your reminders before uninstalling!

 

 

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20 Replies
SamsungTrevor
Red Giant
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Galaxy S Phones

Hey, @Udi9, thanks so much for taking the time to reach out to us about this. I'd like to look into replicating this, can you provide me with some detail about your Bixby Voice and Home versions?

 

You can find this information in Bixby Home > Settings > About Bixby. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Udi9
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Thanks @SamsungTrevor !

Home : Version 2.1.05.18
Voice : Version 1.0.19.10
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Udi9
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@SamsungTrevor
There was a Bixby Home update today, so here is the new version number:

Home : Version 2.1.09.7
(Voice : Version 1.0.19.10)

Reminders still don't work, unfortunately :(
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SamsungTrevor
Red Giant
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Galaxy S Phones

Huh, this seems to work fine for me on our test devices, @Udi9. Can you provide me with some information about your device?

* Model Number

* Baseband Version

* Carrier

 

You can find this information in Settings > About Phone. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Udi9
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Thanks @SamsungTrevor

I gave up.
I'll just use Google Assistant instead...maybe the next Reminder app update will solve the problem.

BTW,
If you know how to revert to the previous version of the Reminder app I'd love to hear. Thanks!
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Ikhwan
Asteroid
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Galaxy S Phones

I got the same problem too. Have cleared the cache, have restarted but Bixby will not create a reminder with alerts. I tried for weeks to word my instructions carefully but no dice.

 

I have to manually type in the conditions and titles myself, which defeata the entire purpose of Bixby. I have sent two reports to Samsung but I think it will 5 years before Bixby will be as useful as Google Assistant, so in the mean time I too am sticking to that.   

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Udi9
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Since I've opened the thread, I have updated both Bixby and the Reminder app, and I still can't create new reminders with Bixby.

Bixby Home: 2.1.09.7
Bixby Voice: 1.0.21.10
Reminder: 1.4.02.1
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lrosado76
Constellation
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Galaxy S Phones

I would also like.to add myself to this list of users having issues with Bixby not setting up reminders. I have tried clearing cache, I have reset phone, and nothing works  it worked before last update. 

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S9User
Astronaut
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Galaxy S Phones

I'm facing the same issue as well

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