JUMP TO SOLUTION Solved

Original topic:

Black circle in screen

(Topic created: 09-09-2019 06:19 PM)
Samsung_LFmzxTp
Astronaut
Options
Galaxy S Phones

Hi guys. I have a S10 that I've only had for 2 months and tonight it developed a black dot in the upper right corner of the screen. It doesn't go away when I turn the screen off. I think something's wrong under the glass. Any ideas?

1 Solution


Accepted Solutions
Solution
LongHiker
Epic Samsung Care Ambassador
Options
Galaxy S Phones

Take it to https://www.ubreakifix.com/ for evaluation. 

View solution in context

24 Replies
Charkatak
Neutron Star
Options
Galaxy S Phones

@Samsung_LFmzxTp wrote:

Hi guys. I have a S10 that I've only had for 2 months and tonight it developed a black dot in the upper right corner of the screen. It doesn't go away when I turn the screen off. I think something's wrong under the glass. Any ideas?


You had it for 2 months and didn't notice it?  Please take screenshot, maybe it will show


Samsung_LFmzxTp
Astronaut
Options
Galaxy S Phones

No, the dot showed up today. It is not in screenshots.

0 Likes
Reply
Charkatak
Neutron Star
Options
Galaxy S Phones

@Samsung_LFmzxTp wrote:

No, the dot showed up today. It is not in screenshots.


Is it big, small and I hope you are not mistaking this for the front camera?


0 Likes
Reply
userlLzVNrKmq9
Constellation
Options
Galaxy S Phones

Bro these guys are asking for  screenshots.

I also encounter this problem. 

It's just nearly 2 months after buying my s10 plus.

As you said it developed right in in the top middle of my screen.

I see comments about someone mistaking it for front camera?????.

Screenshot won't solve this problem. 

Samsung has to take care of this problem.

This doesn't affect any pixel difference while using but it making some difference when its off.

Please look into it samsung!!

0 Likes
Reply
userZWtK4F7Bug
Constellation
Options
Galaxy S Phones

I have an example of a black dot in the upper right corner of my S10 screen. Not really an issue but wanted to know what the cause might be.

 

S10 black dot.png

 

 

 

 

0 Likes
Reply
userETTBB2yWGl
Constellation
Options
Galaxy S Phones

I also purchase my IMG-20191217-WA0016.jpg S10 2 months back... and also this Small Dot/Slider appeared on the left side of my screen...  Let me know, If its replaceable 

0 Likes
Reply
LongHiker
Epic Samsung Care Ambassador
Options
Galaxy S Phones

Go to settings -> Display -> Edge screen -> Edge panels and turn it off. 

 

If the black mark still appears, try booting in safe mode. Is the black mark there while in safe mode?  

0 Likes
Reply
userbQWwAO59RY
Constellation
Options
Galaxy S Phones

@LongHiker  - black mark still appears in safe mode. 

 

Anyone has solution to remove the black mark?

 


@LongHiker wrote:

Go to settings -> Display -> Edge screen -> Edge panels and turn it off. 

 

If the black mark still appears, try booting in safe mode. Is the black mark there while in safe mode?  


 

0 Likes
Reply
Solution
LongHiker
Epic Samsung Care Ambassador
Options
Galaxy S Phones

Take it to https://www.ubreakifix.com/ for evaluation.