Hi, I have samsung Galaxy s10 and I'm seeing a black dot on side of screen from last 2days. I restarted my phone couple of times and still same dot. Is there anything I can do to remove it.
sounds like a dead pixel. If no matter what screen you go into/nor orientation that black dot doesnt change position its a dead pixel. I would reach out to 1800 SAMSUNG so they can assist you with setting up a screen replacement.
Thank you for reaching out. Can you please send me your full model number, serial number, and a picture of the symptom you are experiencing in a private message: http://bit.ly/2JH2rq2
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
sounds like a dead pixel. If no matter what screen you go into/nor orientation that black dot doesnt change position its a dead pixel. I would reach out to 1800 SAMSUNG so they can assist you with setting up a screen replacement.
