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Boost Mobile S10e Updates

(Topic created on: 4/7/21 8:42 AM)
Stark2020
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Galaxy S Phones
Ever since Dish bought Boost device updates have been abysmally slow. As of this posting I am still on the February security patch when every other carrier in the US is on OneUI 3.1 and the April patch. Is it just a Boost sucks thing???
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SamsungQue
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Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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Sarge2
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It is not just Boost. I have an S10E unlocked both purchased through Samsung and unfortunately have AT&T as carrier not under contract and still have February security update as the most recent "up to date" security update. SM G970U1 model. Hard to believe Samsung is not keeping their own unlocked phones current on the security updates.
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SamsungQue
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Galaxy S Phones

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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SamsungQue
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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