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Original topic:

Burnt smell on S10 after update

(Topic created: 12-18-2020 06:11 AM)
usersT1bB6eiGm
Astronaut
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Galaxy S Phones

Ever since I updated the phone a week ago I am starting to smell a burnt snow near the charging port no I have not used any other authorised charger other than the Samsung charger

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Thank you for reaching out. I would recommend a service repair. We have a couple of options available:

 

1. UbreakIfix- Samsung authorized walk-in service center

2. Ship your device in for service.

 

If you wish to ship your device in for service, can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S Phones

Thank you for reaching out. I would recommend a service repair. We have a couple of options available:

 

1. UbreakIfix- Samsung authorized walk-in service center

2. Ship your device in for service.

 

If you wish to ship your device in for service, can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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